How to Block UBA ATM Card using USSD Code, Mobile App, Others

In today’s world, having banking services at your fingertips has made life easier. But the ease of access comes with risks, losing your ATM card or having it stolen. If you find yourself in such a situation, knowing how to block your UBA ATM card immediately is key to preventing unauthorized access to your account.

This post will guide you through the step by step process of blocking your UBA ATM card, explain the different methods and answer your questions. By the end of this post, you’ll be well equipped to protect your hard earned money from fraudsters.

Why You Need to Block Your ATM Card

You may need to block your UBA ATM card in the following situations:

1. Lost Card: If you misplace your ATM card, you need to block it immediately to prevent someone who finds it from accessing your money.
2. Stolen Card: If your card is stolen, the thief can use it to make unauthorized withdrawals or purchases. Block the card first.
3. Suspicious Activity: If you see any unauthorized transactions or think your card details has been compromised, block the card to prevent further unauthorized access.
4. Compromised PIN: If you think someone has gotten your PIN, block the card and request for a new one.

How to Block Your UBA ATM Card

UBA has several ways to block your ATM card. These methods are fast and easy, so you can secure your account with no stress. Below are the methods.

1. Block Your UBA ATM Card via USSD Code

One of the fastest way to block your UBA ATM card is via USSD code. This method is useful when you don’t have internet or a smartphone.

Steps to Block Your UBA ATM Card via USSD Code:

1. Dial the USSD Code: On your mobile phone, dial 91910# from the phone number linked to your UBA account.
2. Follow the Prompt: You will be asked to confirm the block of your card, select the right option.
3. Confirmation: Once you do that, your card will be blocked and you’ll get a notification.

Note: Use the phone number linked to your UBA account. Otherwise the code won’t work.

2. Block UBA ATM Card via Mobile App

If you have a phone, you can block your ATM card using the UBA mobile app.

Steps to Block UBA ATM Card via Mobile App:

1. Login to UBA Mobile App: Enter your details to access your account.
2. Go to Card Services: On the app, click on ‘Card Services’ or ‘Manage Cards’.
3. Block Card: Select the ATM card you want to block and click on ‘Block Card’.
4. Confirm: Follow the prompts to confirm. Your card will be blocked and you will receive a confirmation message.

3. Block UBA ATM Card via Internet Banking

If you prefer using a desktop or laptop, you can block your ATM card from the comfort of your home or office.

1. Login to UBA Internet Banking: Go to UBA internet banking and enter your details.
2. Go to Card Services: Once logged in, go to ‘Card Services’ or ‘Manage Cards’.
3. Block Card: Select the card you want to block and click on ‘Block Card’.
4. Confirm: Follow the prompts to confirm the blocking of your card. You will receive an immediate notification once the card is blocked.

4. Block UBA ATM Card via Customer Care

If you can’t use the USSD code, mobile app or internet banking, you can always contact UBA customer care to block your ATM card.

Steps to Block UBA ATM Card via Customer Care:

1. Call UBA Customer Care: Call UBA customer care on 0700 2255 822 or 01-2808822. These lines are available 24/7.
2. Provide Information: The customer care representative will ask for your account number, card details and maybe some security questions to confirm your identity.
3. Block Card: Once your identity is confirmed, ask the representative to block your ATM card. He/she will do it immediately.
4. You will receive a confirmation message that your card is blocked.

5. Block UBA ATM Card via UBA Leo on Social Media

UBA Leo is UBA’s AI-powered chatbot available on Facebook and WhatsApp. You can block your ATM card using Leo.

Steps to Block UBA ATM Card via UBA Leo:

1. Chat with UBA Leo: Start a conversation with UBA Leo on Facebook Messenger or WhatsApp.
2. Block Card: Type “I want to block my ATM card” and Leo will guide you through.
3. Confirm: You may be asked to answer some questions or provide information to confirm.
4. Block: Once confirmed, your card will be blocked and you will receive a message.

What Happens After You Block Your ATM Card?

Once you’ve blocked your UBA ATM card, the following will happen:

1. Card Deactivation: The blocked card will be deactivated immediately and no transactions can be done on that card.
2. Notification: You will receive a notification (SMS, email or app notification) that your card has been blocked.
3. Request New Card: To access your funds again, you’ll need to request a new ATM card from UBA. You can do this through the mobile app, internet banking or visit a UBA branch.

Request New UBA ATM Card

After blocking your ATM card, you need to request a new one so you can continue to use UBA services without interruption.

Steps to Request New UBA ATM Card:

1. Visit a UBA Branch: Go to the nearest UBA branch with your ID and request a new ATM card.
2. Fill Card Request Form: Fill the card request form provided by the bank.
3. Submit Form: Submit the form with required documents (ID and proof of address).
4. Wait for Processing: The bank will process your request and your new card will be ready for collection within a few days.
5. Activate Your New Card: Once you get your new ATM card, activate it using UBA ATM or mobile app.

FAQs

Q: How long does it take to block  ATM card?

A: Blocking your UBA ATM card is an instant process. Whether you use USSD code, mobile app or contact customer care, your card will be blocked immediately after you confirm the action.

Q: Can I unblock my ATM card after blocking it?

A: No, once you block your UBA ATM card, it cannot be unblocked. You’ll need to request a new card from UBA.

Q: Is there a fee for blocking my  ATM card?

A: UBA doesn’t charge any fee for blocking your ATM card. But there may be a fee for requesting a new card depending on the bank’s policy at the time.

Q: Can I block my ATM card if I’m outside Nigeria?

A: Yes, you can block your UBA ATM card from anywhere in the world using USSD code, mobile app, internet banking or contact customer care.

Q: What do I do if I forget to block my ATM card after I lose it?

A: If you forget to block your card and it’s used for unauthorized transactions, contact UBA customer care immediately. They will help you to secure your account and investigate the fraud.

Q: Can someone else block my ATM card for me?

A: No, for security reasons only the account holder can block their ATM card. You will need to use your registered phone number or log in to your account via the mobile app or internet banking.

Q: What if I don’t get a confirmation after blocking my card?

A: If you don’t get a confirmation after blocking your UBA ATM card, call UBA customer care to confirm your card status.

Final Thought

Losing your ATM card or having it stolen can be a big stress but knowing how to block your UBA ATM card fast can save your funds and give you peace of mind. Whether you use USSD code, mobile app, internet banking or customer care, UBA has multiple channels to help you block your card fast.

After blocking your card, you need to request for a replacement to continue using UBA services. If you have more questions or need help, call UBA customer care or visit a branch near you.

Comment below if you have blocked your UBA ATM card before. Or if you have more to add on how to block your UBA ATM card.

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